We offer a 7-day return policy, allowing you to request a return within 7 days of receiving your item. To qualify for a return, the item must be in its original condition, unworn or unused, with tags and packaging intact, and accompanied by a receipt or proof of purchase.

Contact us at brazileasyinfo@gmail.com to initiate a return. If approved, we will provide instructions on how and where to send the package.

Unsolicited returns will not be accepted. Exceptions include perishable goods, custom products, personal care goods, hazardous materials, and flammable liquids or gases. Sale items and gift cards are also non-returnable.

For exchanges, return the original item and make a separate purchase for the new item.

Refunds will be issued once the return is inspected and approved, and may take time to process through your bank or credit card company.